Effective Date: 24. May 2023

This privacy policy ("Policy") describes how Qatana Technologies GmbH (“basteon.com”, "Qatana Technologies GmbH", "we", "us" or "our") located at Hofzeile 10-12/10/9, Vienna, Austria collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide on the basteon.com website and any of its products or services (collectively, "Website" or "Services").

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1. Collection and Use of Personal Data

Data You Provide to Us: We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, interact with our customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, and other contact or identifying information you choose to provide.

Information We Collect Automatically: When you access or use our services, we automatically collect information about you, including:

• Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our services.
• Device Information: We collect information about the computer or mobile device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect information about the location of your device to facilitate your use of certain features of our services.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

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2. Information Collected by Third Parties

This website uses Webflow, Google Tag Manager, Facebook Pixel, Microsoft Clarity and LinkedIn Insight Tag. These services may collect and use information about your behavior on our website, and they may share this information with us.

• Webflow: This service is used for website development and hosting. Webflow may collect data about your behavior and your device (such as your IP address, what pages you visit, and when), either directly or through third-party tools. This data may be stored and processed in the United States. For more information, see the Webflow Privacy Policy.
• Google Tag Manager: This service is used to manage website tags. It does not collect personally identifiable information. However, Google Tag Manager may trigger other tags, which may collect data. Google Tag Manager does not access this data. For more information, see the Google Tag Manager Use Policy.
• Facebook Pixel: This service is a type of technology used for measuring the effectiveness of advertising, understanding user behavior, and delivering targeted advertisements. The Facebook pixel collects data that helps track conversions from Facebook ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on the website. For more information, see the Facebook Data Policy.
• LinkedIn Insight Tag: This service is a type of technology used for measuring the effectiveness of advertising, understanding user behavior, and delivering targeted advertisements. The LinkedIn Insight Tag collects data that helps track conversions from LinkedIn ads, optimize ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on the website. For more information, see the LinkedIn Privacy Policy.
• Microsoft Clarity: This service is a user behavior analytics tool that helps understand how users interact with your website. Microsoft Clarity collects data such as mouse movements, clicks, and scrolls to create heatmaps and provide session replay functionality. This data can help uncover issues with your site, understand user behavior, and ultimately improve the user experience. While Microsoft Clarity collects data, it is designed to do so without collecting personally identifiable information. For more information, see the Microsoft Clarity Privacy Policy.

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3. Use of Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, improve, and promote our products and services;
• Communicate with you, provide you with updates and other information relating to our products and services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
• Monitor and analyze trends, usage, and activities in connection with our products and services;
• Personalize the website and our products and services, including by providing features or advertisements that match your interests and preferences;
• Process your transactions;
• Find and prevent fraud; and
• For other purposes about which we will notify you.

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4. Sharing of Information

We may share the information we collect as follows:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.

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5. Security

We take measures to help protect the information we collect about you. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

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6. Your Rights

You have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances as set out in more detail below:

• Access: You have the right to request access to and get a copy of any of your personal data that we hold.
• Rectification: If you notice that the information we hold about you is inaccurate or incomplete, you may request that we update it.
• Erasure: You have the right to request the deletion of your personal data to the extent permitted by applicable law.
• Restriction: You have the right to request the restriction of processing your personal data, which means that you can limit the way that we use your data.
• Objection: You have the right to object to the processing of your personal data.
• Data Portability: You have the right to receive your personal data which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us.

To exercise these rights, please contact us with your request.

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7. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at service@qatana.de